Shipping & Delivery

Delivery and Shipping Policy

 

Welcome to THE MODEST STUDIOS! We are committed to providing you with the best possible shopping experience. Please read our delivery and shipping policy below:

 

Dispatch Time

 

  • Processing Time: Please note that all orders are processed and dispatched within 2 weeks from the date of purchase. We meticulously prepare each order to ensure quality and accuracy before shipping.

 

Shipping Information

 

  • Worldwide Shipping: We are delighted to offer free worldwide shipping on all orders, no matter where you are located.
  • Shipping Carriers: We utilise reliable and trusted shipping carriers to ensure your package arrives safely and on time. Depending on your location, the carrier used may vary.

 

Order Tracking

 

  • Tracking Information: As soon as your order is dispatched, you will receive a confirmation email with tracking information. This allows you to monitor the status of your delivery and anticipate its arrival.

 

Customs and Import Duties

 

  • International Orders: Please be aware that international shipments may be subject to customs and import duties once they reach the destination country. These charges are the responsibility of the recipient. Unfortunately, we have no control over these charges and cannot predict what they may be.

 

Delayed or Lost Orders

 

  • Delays: While we strive to ensure timely delivery, please note that delivery times are estimates and may be affected by factors beyond our control, such as customs delays, postal strikes, or natural events.
  • Lost Orders: If your order has not arrived within the estimated delivery time, please contact our customer service team at themodeststudiosltd@gmail.com for assistance. We will work with the shipping carrier to locate your order and ensure it reaches you as soon as possible.

 

Contact Us

 

If you have any questions or concerns regarding our delivery and shipping policy, please do not hesitate to contact us at themodeststudiosltd@gmail.com. We are here to help and ensure your shopping experience with THE MODEST STUDIOS is smooth and enjoyable.

 

Thank you for shopping with us!

 

Best regards, The Modest Studios Team